Coordinated+Entry+System

**Sonoma County Coordinated Entry System (CES)**

 * Coordinated Entry Access Points Flyers**


 * Draft Coordinated Entry Policies and Procedures**

Draft policies for Sonoma County Coordinated Entry are posted below. These policies will be formally discussed for adoption at the next Continuum of Care Board Meeting on January 23, 2018. After January 23, 2018, the policies will be posted on the new Coordinated Entry website (details forthcoming).

Please contact the Continuum of Care Coordinator, Michael Gause, at (707) 565-1977 or Michael.Gause@Sonoma-county.org with any questions.


 * Coordinated Entry is now Available for All Individuals and Families Experiencing Homelessness!**

1-866-542-5480
HOMELESS SERVICES CENTER (INDIVIDUALS only) 600 Morgan Street, Santa Rosa, CA 95401 Mondays and Wednesdays from 8:00am-10:00am
 * Drop in locations:**

FAMILY SUPPORT CENTER (FAMILIES only) 465 A Street, Santa Rosa, CA 95401 Tuesdays and Wednesdays 1:00pm to 3:00pm

THE LIVING ROOM (Women & Women w/ Children) 1207 Cleveland Ave., Santa Rosa, CA 95401 1st and 3rd Tuesday of the month 1:00pm-3:00pm

MARY ISAAK CENTER, COTS 900 Hopper Street, Petaluma, CA 94952 (707)765-6530 x 120 walk in or call to request appointment

SOCIAL ADVOCATES FOR YOUTH (Transition Age Youth 18-24 years) Dream Center 2447 Summerfield Rd, Santa Rosa, CA 95405 Fridays 12:00pm-5:00pm

CLEAN DAY IN GUERNEVILLE Veterans Memorial Hall 16255 First & Church Street, Guerneville, CA 95446 Thursdays 10:00am-12:00pm

ST PAUL’S EPISCOPAL CHURCH 209 Matheson Street, Healdsburg, CA 95448 Fridays 12:00pm-3:00pm

FAMILY JUSTICE CENTER– VICTIMS SERVICES Santa Rosa, Contact (707) 565-8260 (by appointment only)


 * Overview and Pilot Project Evaluation**

Coordinated Entry is a streamlined system for accessing housing, shelter, and services to end homelessness and is required by the U.S. Department of Housing and Urban Development (HUD) for all Continuums of Care (CoC) as stated in 24 CFR 578.7 (a) (8) of the Continuum of Care Program Interim Rule.

HUD requires each CoC to establish and operate a "centralized or coordinated assessment system" (referred to as "coordinated entry" or "coordinated entry process") with the goal of increasing the efficiency of local crisis response systems and improving fairness and ease of access to resources, including mainstream resources. Both the CoC and ESG Program interim rules require use of the CoC’s coordinated entry process, provided that it meets HUD requirements. Coordinated entry processes are intended to help communities prioritize people who are most in need of assistance. They also provide information to CoCs and other stakeholders about service needs and gaps to help communities strategically allocate their current resources and identify the need for additional resources. Coordinated Entry in Sonoma County follows a Housing First approach for all participating projects and prioritizes individuals and families for permanent supportive housing for those with the highest vulnerability and needs.

In January 2017, HUD clarified additional requirements for a Continuum of Care Coordinated Entry System (CES). The deadline for compliance is January 23, 2018.

Sonoma County partners began planning its coordinated intake system in 2011. Two years later, the Sonoma County Community Development Commission was awarded $102,198 to operate a pilot. After 3 years of planning, the Commission published A New Front Door for Homeless Services: Coordinated Intake and Homeless System Entry Planning in Sonoma County, California. This report described the pilot project that would soon launch, serving homeless families, as well as a second pilot group of unsheltered homeless adults. The Commission issued a Request for Qualifications late in 2014, choosing Catholic Charities as the project operator. The pilot began in early 2015. In 2016 the Commission was awarded funding to expand the project to serve anyone experiencing homelessness in Sonoma County. Members of the Continuum of Care are now planning the expansion.

An evaluation of the Pilot Project Evaluation was released in April 2017 and can be found here:





Burbank Set Aside Units || PSH || Scattered sites || No || Single/Families || No || Yes || Yes || Yes || Santa Rosa || Palms Inn || PSH || Santa Rosa || Veteran Singles and Couples || Single/Families || No || Yes || Yes || Yes || Santa Rosa || Hearn Behavioral Health || TH || SW Santa Rosa || Male Vets with Mental Health Issues || Singles || Yes || Yes and No || Yes || Yes || North Bay || Rocca Transitional House || TH || Petaluma || Yes-Veterans || Singles || Yes || Yes and No || Yes || Yes || North Bay || SSVF Priority One || RRH || Santa Rosa || Yes-Veterans || Singles/Families || Yes || Yes and No || Yes || Yes || Sonoma County ||
 * **Agency Name and Program** || **Housing Type** || **Project Location** || **Sub population** || **Singles/**
 * Families** || **Substances: Test upon Entry** || **Criminal Record Accepted** || **Disability Accom- modations** || **Prescription Medications OK** || **Geographic Region** ||
 * **Buckelew** Samaritan FACT || PSH || East Santa Rosa || Singles with Mental Illness || Singles || No || Yes || Yes || Yes || Santa Rosa ||
 * **Buckelew** SCIL SHP || PSH || Santa Rosa || Singles with Mental Illness || Singles || No || Yes || Yes || Yes || Santa Rosa ||
 * **CAPS** Sloan Women's Shelter || ES || North East Santa Rosa || Women with small children || Single/Families || Yes || Yes || Yes || Yes || All County ||
 * **CAPS** Aston Avenue Apt || PSH || Santa Rosa || Yes || Single/Families || No || Yes || Yes || Yes || All County ||
 * **CAPS** Earle Street Apt || PSH || Santa Rosa || No || Single/Families || No || Yes || Yes || Yes || All County ||
 * **CAPS** Harold House || TH || Santa Rosa || Yes || Single Women with children || No || Yes || Yes || Yes || All County ||
 * **Catholic Charities**
 * **Catholic Charities** Family Support Emergency Shelter || ES || Santa Rosa || No || Families || No || Yes || Yes || Yes || Santa Rosa ||
 * **Catholic Charities** Samuel Jones Emergency Shelter || ES || Santa Rosa || No || Singles || No || Yes || Yes || Yes || Santa Rosa ||
 * **Catholic Charities** Winter Shelter || ES || Santa Rosa || No || Singles || No || Yes || Yes || Yes || Santa Rosa ||
 * **Catholic Charities** Safe Parking || Parking || Scattered Sites || No || Single/Families || No || Yes || Yes || Yes || All County ||
 * **Catholic Charities**
 * **Catholic Charities** RRH || RRH || Multiple Housing || No || Single/Families || No || Yes || Yes || Yes || All County ||
 * **Catholic Charities** Housing Support Program || Other || Multiple Housing || Sonoma Works Participants || Families || No || Yes || Yes || Yes || All County ||
 * **Catholic Charities** Permanent Supportive Housing || PSH || Scattered Sites || Chronic Homeless w/ Disabilities || Single/Families || No || Yes || Yes || Yes || SR/ West County ||
 * **Catholic Charities** Unfunded Supportive Housing || Other || Santa Rosa || No || Single/Families || No || Yes || Yes || Yes || Santa Rosa ||
 * **Cloverdale Community Outreach** Wallace House || ES || Cloverdale || Recovering Adults || Singles || Yes || Yes || Yes || Yes || North County ||
 * **COTS** Rapid Re-Housing || RRH || Petaluma || No || Single/Families || No || No || Yes || Yes || South County ||
 * **COTS** Emergency Shelter || ES || Petaluma || No || Singles || No || No || Yes || Yes || South County ||
 * **COTS** PSH Singles || PSH || Scattered Sites || Chronic Homeless || Singles || No || Yes || Yes || Yes || All County ||
 * **COTS** MIC Emergency Shelter || ES || Petaluma || No || Singles || No || Yes || Yes || Yes || South County ||
 * **District Attorney (VS)** Homeless Outreach || N/A || Sonoma County || Crime Victims || Single/Families/Youth || No || Yes || N/A || Yes || All County ||
 * **North Bay Veterans Resources**
 * **North Bay Veterans Resources**
 * **North Bay Veterans Resources**
 * **Reach For Home** Family Transitional Housing || TH || Healdsburg || Families with children || Families || Yes || Yes || Yes || Yes || North County ||
 * **Reach For Home** Short Term Subsidy || RRH || Healdsburg || Families with children || Families || Yes || Yes || Yes || Yes || North County ||
 * **Petaluma People Services** SHARE || Shared Housing || Petaluma || Yes-Single Parents with Children || Singles || No || Yes || Yes || Yes || All County ||
 * **SAY** Teen Shelter Coffee House || ES || East Santa Rosa || Youth || Singles || No || Yes || Yes || Yes || All County ||
 * **SAY** Sponsor Rental Assistance || PSH || Various || Youth 18-24 || Singles || No || Yes || Yes || Yes || All County ||
 * **SAY** Short-Term Shelter || ES || East Santa Rosa || Youth 18-24 || Singles || No || Yes || Yes || Yes || All County ||
 * **Sonoma Overnight Support** The Haven || ES || Sonoma || No || Single/Families || Yes || Yes || Yes || Yes || Sonoma Valley ||
 * **West County Comm. Service** Mill Street || PSH || Guerneville || No || Singles || No || Yes || Yes || Yes || West County ||
 * **SCHA SPC1** Homeless with HIV-AIDS || PSH || Santa Rosa || Yes || Singles/Families || No || Yes || Yes || Yes || All County ||
 * **SCHA SPC1** Homeless with Disabilities || PSH || Santa Rosa || Yes || Singles/Families || No || Yes || Yes || Yes || All County ||
 * **SCHA SPC1** Youth with Disabilities || PSH || Santa Rosa || Yes || Singles || No || Yes || Yes || Yes || All County ||
 * **SCHA SPC7** Chronic HL with Mental Disabilities || PSH || Santa Rosa || Yes || Singles/Families || No || Yes || Yes || Yes || All County ||
 * **YWCA Safe House** || ES || N/A || Domestic Abuse || Singles/Families || No || Yes || Yes || Yes || All County ||