Sonoma County Coordinated Entry System (CES)

Overview and Pilot Project Evaluation

Coordinated Entry is a streamlined system for accessing housing, shelter, and services to end homelessness and is required by the U.S. Department of Housing and Urban Development (HUD) for all Continuums of Care (CoC) as stated in 24 CFR 578.7 (a) (8) of the Continuum of Care Program Interim Rule.

HUD requires each CoC to establish and operate a "centralized or coordinated assessment system" (referred to as "coordinated entry" or "coordinated entry process") with the goal of increasing the efficiency of local crisis response systems and improving fairness and ease of access to resources, including mainstream resources. Both the CoC and ESG Program interim rules require use of the CoC’s coordinated entry process, provided that it meets HUD requirements. Coordinated entry processes are intended to help communities prioritize people who are most in need of assistance. They also provide information to CoCs and other stakeholders about service needs and gaps to help communities strategically allocate their current resources and identify the need for additional resources.
Coordinated Entry in Sonoma County follows a Housing First approach for all participating projects and prioritizes individuals and families for permanent supportive housing for those with the highest vulnerability and needs.

In January 2017, HUD clarified additional requirements for a Continuum of Care Coordinated Entry System (CES). The deadline for compliance is January 23, 2018.

Sonoma County partners began planning its coordinated intake system in 2011. Two years later, the Sonoma County Community Development Commission was awarded $102,198 to operate a pilot. After 3 years of planning, the Commission published A New Front Door for Homeless Services: Coordinated Intake and Homeless System Entry Planning in Sonoma County, California. This report
described the pilot project that would soon launch, serving homeless families, as well as a second pilot group of unsheltered homeless adults. The Commission issued a Request for Qualifications late in 2014, choosing Catholic Charities as the project operator. The pilot began in early 2015. In 2016 the Commission was awarded funding to expand the project to serve anyone experiencing homelessness in Sonoma County. Members of the Continuum of Care are now planning the expansion.

An evaluation of the Pilot Project Evaluation was released in April 2017 and can be found here:


Policies and Procedures

Program Eligibility