Sonoma County Coordinated Entry System (CES)


Coordinated Entry is now Available for All Individuals and Families Experiencing Homelessness!

You may contact Coordinated Entry between Monday-Friday, 9am-5pm at:
1-866-542-5480.


Drop in locations:
HOMELESS SERVICES CENTER (INDIVIDUALS only)
600 Morgan Street, Santa Rosa, Ca 95401
Mondays and Wednesdays from 8:00am-10:00am

FAMILY SUPPORT CENTER (FAMILIES only)
465 A Street, Santa Rosa, Ca 95401
Tuesdays and Wednesdays 1:00pm to 3:00pm

PETALUMA PEOPLE SERVICES CENTER
1500 Petaluma Blvd. South, Petaluma, Ca 94952
Fridays 2:00pm-4:00pm

SOCIAL ADVOCATES FOR YOUTH (Transition Age Youth 18-24 years)
Dream Center 2447 Summerfield Rd, Santa Rosa, CA 95405
Fridays 12:00pm-5:00pm

WEST COUNTY COMMUNITY HEALTH CENTERS HOMELESS SERVICES
16312 rd St, Guerneville, CA. Clinic # (707) 824-3398


ST PAUL’S EPISCOPAL CHURCH
209 Matheson Street, Healdsburg, CA 95448
Fridays 12:00pm-3:00pm

FAMILY JUSTICE CENTER– VICTIMS SERVICES
Santa Rosa, Contact (707) 565-8260

Overview and Pilot Project Evaluation

Coordinated Entry is a streamlined system for accessing housing, shelter, and services to end homelessness and is required by the U.S. Department of Housing and Urban Development (HUD) for all Continuums of Care (CoC) as stated in 24 CFR 578.7 (a) (8) of the Continuum of Care Program Interim Rule.

HUD requires each CoC to establish and operate a "centralized or coordinated assessment system" (referred to as "coordinated entry" or "coordinated entry process") with the goal of increasing the efficiency of local crisis response systems and improving fairness and ease of access to resources, including mainstream resources. Both the CoC and ESG Program interim rules require use of the CoC’s coordinated entry process, provided that it meets HUD requirements. Coordinated entry processes are intended to help communities prioritize people who are most in need of assistance. They also provide information to CoCs and other stakeholders about service needs and gaps to help communities strategically allocate their current resources and identify the need for additional resources.
Coordinated Entry in Sonoma County follows a Housing First approach for all participating projects and prioritizes individuals and families for permanent supportive housing for those with the highest vulnerability and needs.

In January 2017, HUD clarified additional requirements for a Continuum of Care Coordinated Entry System (CES). The deadline for compliance is January 23, 2018.

Sonoma County partners began planning its coordinated intake system in 2011. Two years later, the Sonoma County Community Development Commission was awarded $102,198 to operate a pilot. After 3 years of planning, the Commission published A New Front Door for Homeless Services: Coordinated Intake and Homeless System Entry Planning in Sonoma County, California. This report
described the pilot project that would soon launch, serving homeless families, as well as a second pilot group of unsheltered homeless adults. The Commission issued a Request for Qualifications late in 2014, choosing Catholic Charities as the project operator. The pilot began in early 2015. In 2016 the Commission was awarded funding to expand the project to serve anyone experiencing homelessness in Sonoma County. Members of the Continuum of Care are now planning the expansion.

An evaluation of the Pilot Project Evaluation was released in April 2017 and can be found here:



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Agency Name and Program
Housing Type
Project Location
Sub population
Singles/
Families
Substances: Test upon Entry
Criminal Record Accepted
Disability Accom- modations
Prescription Medications OK
Geographic Region
Buckelew Samaritan FACT
PSH
East Santa Rosa
Singles with Mental Illness
Singles
No
Yes
Yes
Yes
Santa Rosa
Buckelew SCIL SHP
PSH
Santa Rosa
Singles with Mental Illness
Singles
No
Yes
Yes
Yes
Santa Rosa
CAPS Sloan Women's Shelter
ES
North East Santa Rosa
Women with small children
Single/Families
Yes
Yes
Yes
Yes
All County
CAPS Aston Avenue Apt
PSH
Santa Rosa
Yes
Single/Families
No
Yes
Yes
Yes
All County
CAPS Earle Street Apt
PSH
Santa Rosa
No
Single/Families
No
Yes
Yes
Yes
All County
CAPS Harold House
TH
Santa Rosa
Yes
Single Women with children
No
Yes
Yes
Yes
All County
Catholic Charities
Burbank Set Aside Units
PSH
Scattered sites
No
Single/Families
No
Yes
Yes
Yes
Santa Rosa
Catholic Charities Family Support Emergency Shelter
ES
Santa Rosa
No
Families
No
Yes
Yes
Yes
Santa Rosa
Catholic Charities Samuel Jones Emergency Shelter
ES
Santa Rosa
No
Singles
No
Yes
Yes
Yes
Santa Rosa
Catholic Charities Winter Shelter
ES
Santa Rosa
No
Singles
No
Yes
Yes
Yes
Santa Rosa
Catholic Charities Safe Parking
Parking
Scattered Sites
No
Single/Families
No
Yes
Yes
Yes
All County
Catholic Charities
Palms Inn
PSH
Santa Rosa
Veteran Singles and Couples
Single/Families
No
Yes
Yes
Yes
Santa Rosa
Catholic Charities RRH
RRH
Multiple Housing
No
Single/Families
No
Yes
Yes
Yes
All County
Catholic Charities Housing Support Program
Other
Multiple Housing
Sonoma Works Participants
Families
No
Yes
Yes
Yes
All County
Catholic Charities Permanent Supportive Housing
PSH
Scattered Sites
Chronic Homeless w/ Disabilities
Single/Families
No
Yes
Yes
Yes
SR/ West County
Catholic Charities Unfunded Supportive Housing
Other
Santa Rosa
No
Single/Families
No
Yes
Yes
Yes
Santa Rosa
Cloverdale Community Outreach Wallace House
ES
Cloverdale
Recovering Adults
Singles
Yes
Yes
Yes
Yes
North County
COTS Rapid Re-Housing
RRH
Petaluma
No
Single/Families
No
No
Yes
Yes
South County
COTS Emergency Shelter
ES
Petaluma
No
Singles
No
No
Yes
Yes
South County
COTS PSH Singles
PSH
Scattered Sites
Chronic Homeless
Singles
No
Yes
Yes
Yes
All County
COTS MIC Emergency Shelter
ES
Petaluma
No
Singles
No
Yes
Yes
Yes
South County
District Attorney (VS) Homeless Outreach
N/A
Sonoma County
Crime Victims
Single/Families/Youth
No
Yes
N/A
Yes
All County
North Bay Veterans Resources
Hearn Behavioral Health
TH
SW Santa Rosa
Male Vets with Mental Health Issues
Singles
Yes
Yes and No
Yes
Yes
North Bay
North Bay Veterans Resources
Rocca Transitional House
TH
Petaluma
Yes-Veterans
Singles
Yes
Yes and No
Yes
Yes
North Bay
North Bay Veterans Resources
SSVF Priority One
RRH
Santa Rosa
Yes-Veterans
Singles/Families
Yes
Yes and No
Yes
Yes
Sonoma County
Reach For Home Family Transitional Housing
TH
Healdsburg
Families with children
Families
Yes
Yes
Yes
Yes
North County
Reach For Home Short Term Subsidy
RRH
Healdsburg
Families with children
Families
Yes
Yes
Yes
Yes
North County
Petaluma People Services SHARE
Shared Housing
Petaluma
Yes-Single Parents with Children
Singles
No
Yes
Yes
Yes
All County
SAY Teen Shelter Coffee House
ES
East Santa Rosa
Youth
Singles
No
Yes
Yes
Yes
All County
SAY Sponsor Rental Assistance
PSH
Various
Youth 18-24
Singles
No
Yes
Yes
Yes
All County
SAY Short-Term Shelter
ES
East Santa Rosa
Youth 18-24
Singles
No
Yes
Yes
Yes
All County
Sonoma Overnight Support The Haven
ES
Sonoma
No
Single/Families
Yes
Yes
Yes
Yes
Sonoma Valley
The Living Room Women/Mother and Child
Daycare
Santa Rosa
Women and Children
Familes
No
NA
Yes
Yes
Santa Rosa
West County Comm. Service Mill Street
PSH
Guerneville
No
Singles
No
Yes
Yes
Yes
West County
SCHA SPC1 Homeless w/ HIV-Aids
PSH
Santa Rosa
Yes
Singles/Families
No
Yes
Yes
Yes
All County
SCHA SPC1 Homeless w/ Disabilities
PSH
Santa Rosa
Yes
Singles/Families
No
Yes
Yes
Yes
All County
SCHA SPC1 Youth w/ Disabilities
PSH
Santa Rosa
Yes
Singles
No
Yes
Yes
Yes
All County
SCHA SPC7 Chronic HL w/ Mental Disabilities
PSH
Santa Rosa
Yes
Singles/Families
No
Yes
Yes
Yes
All County
YWCA Safe House
ES
N/A
Domestic Abuse
Singles/Families
No
Yes
Yes
Yes
All County